ADT® Authorized Dealer Serving Charleston, SC & The Lowcountry
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March 01, 2022

How To Reset Your Charleston System

An important advantage of having your security system installed professionally is that you seldom need to worry about it. With that being said, there may be a few instances where you need to reset your alarms in Charleston. If you use a smart command interface, your system reset usually needs only one or two tap of a button when you’ve experienced a false alarm, power outage, or battery change.

Check Your Instruction Manual Before Trying to Reset Your Alarm Panel

One note of caution before you begin to reset your Charleston home security system, consult your owner’s manual ahead of time. You’ll never want to undermine your system because you hit something incorrectly. Also, your system may change if you moved from a number pad to a fully digital system. If there’s ever a time when you’re struggling to reset your system, don't be reluctant to call the experts.

Resetting Your Charleston Security System Due To A False Alarm

Typically, a false alarm occurs due to an accidentally tripped sensor. You may use the central hub or access the ADT mobile app and hit the shield option and submit your unique passcode to deactivate the system in these situations. You may get a call from your 24-hour monitoring specialists, but just let them know it was a false alarm.

How To Reset Your Alarm When Experiencing A Power Outage In Charleston

If the power goes out from high winds or other factors, you might start to hear a beeping sound from your alarm’s central interface. This lets you know that your home’s defense is running off the secondary power source. To reset your equipment and stop the steady beeps, you need to take steps to disarm and rearm your security.

Keep in mind, if your power outage lasts for prolonged time frame, you could need a full reset of your system. Follow the directions in the instruction manual -- typically by putting in your unique passcode and pressing the designated button twice -- and you should be running fine. You could still hear chirping caused by the secondary power source, as it might not cease until your battery is fully charged. Call your security technician if you are still having difficulties with your ADT equipment a day after power is restored.

How To Reset Your Home Security System After Switching Out A Battery

On occasion you must switch out a battery within one of your security devices. When this needs to be done, you want to switch your alarm system to test mode so you avoid triggering an alarm by accident. Once the you replace the old battery, move the system out of "Test Mode" and resume your usual settings. If the command center doesn't notice the device or the battery indicator is still on, you could need a whole system reset.

Resetting Your Charleston Security System When Adding Or Removing Someone

Adding and deleting people can be done on the ADT Command panel and your ADT mobile app. You won’t require a system reset after adding or removing a user or code. With that being said, if you relocate to a new property with an existing ADT alarm system, you'll want to contact your security specialists at (843) 305-8663 to set up a new contract. The technician will visit your property to upgrade components, install additional alarms or cameras (if needed), and do a factory reset.

A User-Friendly Security System Can Be Yours Today

Attempting to reset a home security system in Charleston can be a challenge if it isn’t equipped with understandable equipment and instructions. If you would like to find your easy-to-use home security system, call (843) 305-8663 or complete the form below. Our team is pleased to design the right security system for your property.